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HardSoff.com Privacy Policy
In this policy, the words "we", "our", and "us" refer to www.HardSoff.com and the phrases "personally identifiable
information" or "personal information" mean any information by which you can be identified or contacted, such as your
name, address, e-mail address, telephone number, etc.
Categories of Personally Identifiable Information We Collect
We collect personally identifiable information, as defined above, from you when you register on our website, request a
catalog, place an order with us, subscribe to HardSoff.com E-mail Updates (our e-mail newsletter), through communications
with you, or through the CrownCorp family of companies. We may also collect personal information about you from other
third parties, such as demographic firms, to make our future marketing efforts more efficient.
How We Use Your Information
We use your personal information that we collect to conduct our business and to provide you with the best possible
products and services. To best serve you, we may share your personally identifiable information with other members of the
TechnoCrown family of companies and with service providers that provide support services to us or that help us market our
products and services. Service providers, third parties who perform services on our behalf, are contractually restricted
from using your information in any manner other than in helping us to provide you with the products and services available
from HardSoff. We may also, in certain instances, disclose your personally identifiable information when we have reason to
believe that it is necessary to identify you, contact you, or bring legal action to protect your rights or the rights of
HardSoff or others. We may also disclose your personally identifiable information when you ask us to do so or when we
believe it is required by law.
Cookies
Our website uses "cookie" technology. We use cookies to distinguish you from other visitors, track your IP address and
usage of our site, and to identify the name of the Web site from which you linked to HardSoff.com. This information is
used for fulfilling contracts with our business partners, and to help us serve you better by improving our website design,
as well as our products, services, and promotions. We do not otherwise track any information about your use of other
websites. Non-personally identifiable information obtained through cookies may be shared with or obtained by service
providers on our behalf.
A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A "session
cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information
on the hard drive so when you end your session and return to the same website at a later date, the cookie information is
still available.
When you visit our website, we may use both a session and a persistent cookie. This cookie may contain information (such
as a unique user ID) that is used to track your usage of our website and in some cases, your email address. Your email
address is only saved in your cookie if you register with us.
If you register with us, your cookie allows us to recognize you when you return to our website and provides you with
access to your account information. If you save your information with or order from us, we may also use cookies to
maintain information about your use of our website. If you have not saved your information with or ordered from us, we may
monitor and maintain information about your use of our website in a manner that does not identify you. You can disable
cookies at any time by using your browser options; however, if you turn off cookies, we will not be able to track your
order or enable you to make a purchase from our website. In addition, we will not be able to recognize you as a registered
user to allow you access to your account information.
Your Information, Your Control
To update us with your information sharing preferences, you may call 1-888-896-7708, e-mail contact@HardSoff.com, or send
your request to HardSoff, PO Box 030263, Staten Island, NY 10303-0263. Please note your preference as stated below:
* "I prefer not to receive e-mail advertisements, such as updates regarding products and services, special promotions
or upcoming events." (You may also click the designated link at the bottom of all HardSoff.com e-mail advertisements to be
removed from future e-mail updates.)
* "I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and
services, special promotions or upcoming events."
Please note that such requests may take up to six to eight weeks to become effective.
Children's Privacy
HardSoff.com will never knowingly request or collect personal information from any person under 13 years of age without
prior verifiable parental consent.
If we become aware that an individual is under the age of 13 and has submitted any information to HardSoff.com for any
purpose without prior verifiable parental consent, we will delete his or her information from our files.
Security
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personally
identifiable information transmitted to us using this website. To guard your information, our website uses Secure Sockets
Layer (SSL). SSL encrypts your credit card number, name and address so only HardSoff.com is able to decode your
information. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit
card information.
To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or
a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional
security alerts as well. If for some reason you are unable to connect to our secure server, please call us toll free at 1-888-896-7708.
Policy Changes
This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the
right to change this policy, and to apply any changes to information previously collected, as permitted by law. If there
are material changes to this policy or our information practices change in the future, we will notify you by posting the
policy changes on our website. Effective Date: This policy was last updated on 12/01/2008.
Additional Information
If you're just not comfortable shopping online (and would prefer to make your purchase via telephone) just give us a call
at 1-888-896-7708. Our Customer Service Representatives are available from 9am to 9pm eastern standard time, Monday throgh
Friday. They'll be happy to assist you. For your convenience, HardSoff.com may link to unaffiliated third party websites.
This Privacy Policy and Security Statement does not apply to unaffiliated third party websites.
If you have questions regarding our Privacy Policy and Security Statement please contact us at:
HardSoff
PO Box 30263
Staten Island. NY 10303-0263
1-888-896-7708
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